PRIVACY POLICY
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1.INTRODUCTION
This Privacy Policy explains our personal data practices and the choices you can make about the way your personal data is used.
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Juraiporn Tumpasumwan is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice),and respects your privacy, and is committed to protecting the privacy, confidentiality and security of the personal data you provide to us or that we collect about you when you use our websites, social media pages we control, software applications available on computers and mobile devices that include a link to this Privacy Policy as well as when you provide your information on the telephone via our call centres or in person (collectively the Sites).
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Our privacy practices may vary among the countries in which we operate to reflect local practices and legal requirements. We are aware of our responsibilities to protect your personal data, to keep it secure and comply with applicable privacy and data protection laws.
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You may be asked to consent to the terms of this Privacy Policy when making a reservation, registering for events or promotions or otherwise corresponding with us via the Sites or if required by applicable law. Otherwise your continued use of the Sites will constitute your deemed consent to the terms of this Privacy Policy.
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We have appointed a Data Protection Officer who is in charge of privacy related matters for us. If you have any questions about this privacy notice, please contact the Data Protection Officer using the details set out below.
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1.1 Contact Details
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Full name of legal entity: JURAIPORN TUMPASUWAN
Email address: Tonmike@hotmail.com
Resv.nama@gmail.com
Phone: +66 094 462 6519
Postal address: 80, Ratchamanka Rd, Tambon Prasingh, Amphoe Mueang Chiang Mai, Si Phum, 50200 Chiang Mai, Thailand
It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at CONTACT namamema.hotel@gmail.com
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2. PERSONAL INFORMATION WE COLLECT
2.1 Personal Information You Provide
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When using our Sites, you may voluntarily provide certain information about yourself or others, such as when you create an account or book a reservation. We may collect Personal Information (information that identifies you or relates to you as an identifiable person) that you may provide through the Sites about yourself or others such as:
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1.Name, date and place of birth, passport and visa information;
2.Telephone number;
3.Email address;
Information that allows us to provide specialized services to you or fulfill special requests, such as accommodating health or dietary conditions, but we do not collect sensitive information about you, such as health information, except as reasonably needed for us to provide services to you; Credit or debit card number, expiration date and security code; Social media account information; Stay or trip information and preferences, such as your preferred location/facilities, dates and number of people/children traveling with you; Demographic information (age, gender, country and preferred language);IP address; and Preferences for receiving communications from us or for surveys or promotional offers.
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2.2 Automatically Collected Information
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Our websites collect statistical information about users to ensure a welcoming and accessible website. For this purpose we may track your movement within the websites, the pages from which you were referred, access times and browser types. We only use this information in aggregate and typically do not link it to you personally. To gauge the effectiveness of our websites and analyze site traffic, understand customer needs and trends, we do collect some generic information about our visitors. Our web servers recognize and automatically log a visitor's domain name, the web page from which a visitor enters our websites, which pages a visitor visits and for how long, and the visitor's IP address. We may use tracking technologies to collect, store and sometimes track information for statistical purposes and to improve the services we provide, including using it to evaluate and improve our website.
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3. HOW WE USE YOUR INFORMATION
We may use your Personal Information for the purposes identified in this Privacy Policy for our business use and the legal bases, including, for example:
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*Processing, fulfilling and recording reservations and/or purchases;
*Billing your credit card for advance purchase reservations and advance deposits;
*Contacting you for confirmation or customer service after reservations and purchases are made or after you sign up for or participate in certain activities;
*Conducting statistical or demographic analysis
*Sending you emails that Hotel;
*Providing for the safety and security of our guests and staff and meeting our legal and regulatory compliance requirement.
4. EXPLAINING THE LEGAL BASES FOR PROCESSING
The legal bases for collecting and processing your Personal Information includes:
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*Consent - we collect and process your data with your consent e.g. when you tick a box to receive marketing communication.
*Legal compliance - if required by applicable law, e.g. police, fraud investigations or court orders, we may need to collect and process your data.
*Legitimate interest - to pursue our legitimate interests such as providing services and products you have requested in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests.
5. SECURITY
We use reasonable technical, administrative and physical measures to protect Personal Information contained in our system against misuse, loss or alteration. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
We cannot enforce or control the security of the computers, electronic devices, or electronic communication method that you use to send e-mails and submit Personal Information to us over the Internet. You are responsible for ensuring that the computers, electronic devices and electronic communication methods you utilize will provide adequate security for communicating with us. We are not responsible for the disclosure or interception of your Personal Information before we receive it.
6. THIRD PARTY LINKS
We may permit third parties to link to our Sites or to post a link to their site on ours. We do not endorse these sites and are not responsible for other sites or their privacy practices. We do not assume responsibility or liability of any nature whatsoever for the activities conducted or information contained in the third party websites.
7. CHILDREN'S PRIVACY
The Sites are not directed to children, and we do not knowingly collect Personal Information from children under the age of 13, though we may collect Personal Information about a child as part of the guest registration process or to participate in activities on the websites or at the resorts but always with the consent of a parent or guardian.
8. CHANGES TO THIS PRIVACY POLICY
From time to time and without notice we may make changes to this Privacy Policy. From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our Privacy Policy. If our information practices change at some time in the future, we will post the Privacy Policy changes to our Sites to notify you of these changes and provide you with the ability to opt out of these new uses where appropriate.
9. HOW TO CONTACT US
Please feel free to contact us if you have any questions or concerns about this privacy polic.
9.1 Contact Details
Full name of legal entity: JURAIPORN TUMPASUWAN
Email address: Tonmike@hotmail.com
Resv.nama@gmail.com
Phone: +66 094 462 6519
Postal address: 80, Ratchamanka Rd, Tambon Prasingh, Amphoe Mueang Chiang Mai, Si Phum, 50200 Chiang Mai, Thailand.